Policy

Your satisfaction is our ultimate goal. You can return all articles purchased from the Goal4life/SEBEVA online shop within 14 days of receipt.

Please send the articles as a registered letter or as a ‘parcel with return receipt’ to the following address and keep the dispatch receipts for any potential queries.

Goal4life

SEBEVA ApS

Tjelevej 38

DK-7400 Herning

Denmark

Please note that articles must be completely returned to us with their original packaging. This should protect the goods against damage during transport. Please use the enclosed return sticker for your return, which includes our return address. The freight costs for returning the parcel are yours.

For the purpose of continually improving our service, it is particularly important that you provide us with the reason why you are returning the goods. Please fill out this return form  to ensure we can process your return as quickly as possible. In the case you have already paid, we will credit the amounts to your credit card account. Please note that postal returns can take several days, and that we require a certain amount of time to process returns.

Please note that the supplied goods must be only examined – comparable with trying them on in a real store. Should the goods be damaged as a result of further use, we reserve the right to demand compensation.